Privacy Notice

Privacy Notice for Aurum Invoice Finance Ltd

Effective Date: 1st November 2024

1. Introduction

Aurum Invoice Finance Ltd (“we”, “us”, or “our”) is committed to protecting the privacy of our clients, potential clients, and other individuals with whom we interact. This Privacy Notice explains how we collect, use, disclose, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

2. Information We Collect

We may collect the following types of personal information:

  • Identity and Contact Data: This includes your name, address, email address, telephone number, date of birth, job title, and company name.
  • Financial Information: This includes your bank account details, credit history, financial statements, and information about your invoices and customers.
  • Business Information: This includes information about your business, such as your company registration number, VAT number, industry sector, and annual turnover.
  • Technical Data: This includes your IP address, browser type, operating system, and other technical information about your device and internet connection.
  • Usage Data: This includes information about how you use our website and services, such as the pages you visit and the links you click.
  • Marketing and Communications Data: This includes your preferences for receiving marketing communications from us and your communication preferences.

3. How We Collect Your Information

We collect your personal information in the following ways:

  • Directly from you: When you apply for our services, complete forms on our website, communicate with us via email or phone, or otherwise provide us with your information.
  • From third parties: This includes credit reference agencies, fraud prevention agencies, companies that introduce you to us, and publicly available sources.
  • Automatically: When you visit our website, we may automatically collect technical information about your device and usage data through cookies and similar technologies.

4. How We Use Your Information

We use your personal information for the following purposes:

  • Providing and managing our services: This includes assessing your application for invoice finance, managing your account, and providing you with customer support.
  • Complying with legal obligations: This includes verifying your identity, complying with anti-money laundering regulations, and responding to requests from law enforcement agencies.
  • Improving our services: This includes analyzing usage data to understand how our website and services are used and to develop new products and services.
  • Marketing: This includes sending you marketing communications about our products and services, where you have consented to receive such communications.
  • Protecting our business: This includes preventing fraud and other illegal activities, and enforcing our terms and conditions.

5. Legal Basis for Processing

We rely on the following legal bases for processing your personal information:

  • Contractual necessity: We need to process your information to perform our contract with you for the provision of invoice finance services.
  • Legal obligation: We need to process your information to comply with our legal obligations.
  • Legitimate interests: We may process your information for our legitimate interests, such as improving our services and protecting our business, provided that these interests are not overridden by your fundamental rights and freedoms.
  • Consent: We may process your information for marketing purposes where you have given us your consent.

6. Disclosure of Your Information

We may disclose your personal information to the following third parties:

  • Service providers: We may share your information with service providers who assist us with providing our services, such as IT providers, debt collection agencies, and marketing agencies.
  • Credit reference agencies and fraud prevention agencies: We may share your information with these agencies to assess your creditworthiness and prevent fraud.
  • Introducers: If you were introduced to us by another company, we may share your information with them.
  • Legal and regulatory authorities: We may disclose your information to comply with legal obligations, court orders, or government requests.
  • Business partners: We may share your information with business partners who offer products or services that may be of interest to you, where you have consented to such sharing.

7. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encryption: We use encryption to protect your information in transit and at rest.
  • Access controls: We restrict access to your information to authorized personnel only.
  • Physical security: We maintain physical security measures to protect our premises and IT systems.
  • Regular security assessments: We conduct regular security assessments to ensure that our security measures are effective.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Rights

You have the following rights with respect to your personal information:

  • Right of access: You have the right to request access to your personal information.
  • Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Right to erasure: You have the right to request that we erase your personal information in certain circumstances, such as when it is no longer needed for the purposes for which it was collected.
  • Right to restriction of processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Right to data portability: You have the right to request that we transfer your personal information to another organization in a structured, commonly used, and machine-readable format.
  • Right to object: You have the right to object to the processing of your personal information in certain circumstances, such as when we are processing it for direct marketing purposes.
  • Right to withdraw consent: You have the right to withdraw your consent to the processing of your personal information at any time, where we are relying on consent as the legal basis for processing.

10. Contact Us

If you have any questions about this Privacy Notice or our privacy practices, please contact us at:

ross@aurumif.com

11. Updates to this Privacy Notice

We may update this Privacy Notice from time to time. We will post any changes on our website and notify you of any material changes by email or other means.